Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email address, and OAuth provider details when you sign up
• Contact Information: Name, email, company, phone number when you submit inquiries
• Waitlist Signups: Name, email, company, industry for EU AI Act Compliance Wizard
• Feedback: Ratings, comments, and suggestions you provide
• Saved Calculations: Your cost estimation parameters and results
• Price Alert Subscriptions: Email address and alert preferences

Automatically Collected Information

• Usage Data: Pages visited, features used, time spent, calculation parameters
• Device Information: Browser type, operating system, IP address
• Analytics: Visitor counts, page views, referral sources
• Conversational AI: Conversations with ElevenLabs chatbot (transcripts, duration, timestamps)

2. How We Use Your Information

We use collected information for:

• Service Delivery: Providing cost calculations, recommendations, and alerts
• Account Management: Creating and maintaining your account
• Communication: Sending price change alerts, waitlist updates, and responding to inquiries
• Analytics: Understanding usage patterns and improving the Service
• Product Development: Analyzing feedback to enhance features
• Security: Detecting and preventing fraud or abuse

3. Information Sharing

We do NOT sell your personal information. We may share data with:

Third-Party Service Providers

• Helicone: For LLM pricing data (we query their API, they may log requests)
• ElevenLabs: For conversational AI chatbot (conversations stored on their platform)
• OAuth Providers: For authentication (Google, GitHub, etc.)
• Email Service: Resend (for sending price alerts and notifications)
• Hosting: Manus platform (for application hosting and database)

Legal Requirements

We may disclose information if required by law, subpoena, or to protect our rights.

4. Data Retention

• Account Data: Retained until you delete your account
• Saved Calculations: Retained until you delete them
• Analytics Events: Retained for 2 years
• Feedback: Retained indefinitely for product improvement
• Price Alert Subscriptions: Retained until you unsubscribe
• Waitlist Signups: Retained until product launch + 1 year

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Opt-Out: Unsubscribe from price alerts and marketing emails
• Data Portability: Export your saved calculations

To exercise these rights, contact us at [email protected]

6. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication: Keeping you logged in
• Analytics: Tracking page views and usage (anonymized)
• Preferences: Remembering your settings

You can disable cookies in your browser settings, but this may limit functionality.

7. Data Security

We implement security measures including:

• HTTPS encryption for all data transmission
• OAuth authentication (no passwords stored)
• Database access controls and encryption
• Regular security updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

Your information may be transferred to and processed in the United States. By using our Service, you consent to this transfer.

GDPR Compliance (EU Users): If you are in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, for significant changes, by email or prominent notice on the Service.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Dahling Consulting LLC
Email: [email protected]